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Outside Photograph of Construction Skills Peoples Office in Chesterfield

Job Title: Training Advisor

Description


Skills People Group are a national provider of NVQs, Apprenticeships, Programmes for the Unemployed and Compliance Training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers. We are currently recruiting for a highly organised, qualified Training Advisor to join our existing team.

The Training Advisor will work as part of the business development team and tele-market the business’s range of commercial and vocational training courses to new and existing clients in order to support the continued growth of the business.

Candidates must be committed to our companies’ vision of providing our clients with sector leading customer service and advice on their training requirements.

Duties


  • Responsible for the maintenance of the company’s marketing database including adding new records and updating activity carried out on potential and existing clients
  • To pro-actively contact new and existing clients by telephone to sell and make such clients aware of the business’s training course portfolio
  • To liaise with new clients as they progress through the sales process to complete and obtain necessary documentation and accurate paperwork to allow effective operational delivery
  • To act as a focal point within the Business Development Team taking telephone calls from clients responding to requests for information and actions from clients and internal staff
  • To gather initial copy and text for marketing materials including web site stories, newsletter and social media use
  • To prepare reports and documents as required
  • To work with colleagues to consistently improve internal practices, procedures and procedures to provide an efficient and effective service
  • To fully adopt and adhere to the company’s equal opportunity policy, ensuring that all candidates, fellow employees and customers are treated fairly and impartially showing respect for all
  • To represent the company in a professional manner at all times
  • Any other duties as deemed necessary by the line manager

Skills


  • Good communication skills both over the telephone and on a face to face basis
  • Account management and growth skills, preferably within the training or construction sector
  • Be committed to providing clients with first class customer service
  • Excellent written communication skills
  • A self-managing and proactive approach to work requirements
  • Analytical skills to assess potential business opportunities
  • Computer literate, specifically with skills to use Microsoft Excel, Word and internal marketing databases
  • Strong communication and interpersonal skills
  • Strong attention to detail
  • Enthusiasm in the workplace
  • Work well under pressure

Desirable Skills


  • Experience within the further education sector

Qualifications


  • Educated to a minimum of GCSE grade C in English and Maths or equivalent

Skills People Group


  • Annual salary of £18,000-£24,000 depending on experience + Bonus Scheme
  • 23 days holiday + Bank Holidays with two days additional holiday awarded to you after two years
  • Employer contributory pension scheme
  • A challenging and rewarding role in a successful and growing business
  • The opportunity to grow with a business

Other Information


  • You will report to the Sales Team Leader
  • You will be based at our head office in Chesterfield

Equality and Diversity

  • It is the responsibility of the post holder to promote equality and diversity throughout the Group.
  • The post holder will undertake their duties in full accordance with the Group’s policies and procedures relating to equal opportunity and diversity.

Health and Safety

  • To promote health, safety and welfare throughout the Group.
  • To undertake their duties and responsibilities in full accordance with the Group’s Health and Safety Policy and Procedures.

Safeguarding Children and Vulnerable Adults

  • It is the responsibility of the post holder to commit to safeguarding and promoting the welfare of children and vulnerable adults within the organisation.
  • The post holder will undertake their duties in full accordance with the Group’s policies and procedures relating to safeguarding and promoting the welfare of children and vulnerable adults, e.g. dealing with learner issues i.e. safeguarding and referring on to specialist staff.
  • This position is subject to an enhanced criminal records check from the Disclosure & Barring Service (DBS) and will be subject to satisfactory clearance of this check.
  • If this position is classed as Regulated Activity, it is subject to an Adult & Child barring check.

Review

  • The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that over time, the nature of individual jobs will inevitably change; existing duties may be lost and other duties may be gained without changing the general character of the duties of the level of responsibility entailed. Consequently, the Group will expect to revise this job description from time to time and will consult with the post holder at the appropriate time.

How To Apply


If you are interested in this role, please send your CV to HR@skillspeoplegroup.com

You can contact the HR team on 01246 589501 or 01246 589509